FAQ
Frequently asked questions about Booka.
Short answers on salons, booking, the SaaS model, data and the Fill Engine.
For salons
Who is Booka for?
Hair, barber and beauty salons with a real schedule and regular clients: from solo professionals to multi-location businesses.
Does Booka immediately replace all of the salon's tools?
No. The first goal is to make the central flow solid: scheduling, clients, services, booking and operational checkout. Integrations come where they really matter.
Do my clients have to download an app?
No. Booking works via the browser from the salon's link. The goal is to lower friction, not to force the client to install anything else.
Does Booka take commission on bookings?
None on core revenue. Booka is a subscription SaaS, not a marketplace that monetizes the salon's client relationship.
Client booking
How does the client reach the booking page?
From the salon's public link: website, Instagram, WhatsApp, Google Business Profile or an in-store QR code.
How do I receive the booking confirmation?
You receive confirmation and reminders through the channels the salon has enabled. Advanced notifications may depend on the configured providers.
Can I cancel or reschedule a booking?
Yes, when the salon enables these actions and according to the operational rules set per service and time.
Model and data
Is the Fill Engine already available?
Yes: it works on the salon's scheduling and client data. It detects recoverable slots, no-shows and clients worth recalling, and proposes one-tap actions.
Is my data safe?
Booka runs on European infrastructure with tracked consents. The salon's data must stay exportable and readable, without operational lock-in.